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Orders
Below are some of are common questions about orders
What types of timber flooring do you offer?
We offer a range of premium timber flooring options including solid hardwood, engineered timber, parquetry, and custom-made boards. Each product is carefully selected for durability, stability, and visual appeal.
What’s the difference between solid timber and engineered timber?
Solid timber is made from a single piece of hardwood and can be sanded and refinished multiple times. Engineered timber features a hardwood top layer over a stable core, making it less prone to movement and ideal for modern homes and apartments.
How long does installation take?
Installation time varies depending on the size and complexity of the project. Most residential jobs are completed within a few days to a week, including preparation and finishing.
We are here to help!
Below are some common questions about warranties, orders and shipping!
How can I get a quote?
You can contact us to arrange a consultation. We’ll assess your space, discuss your preferences, and provide a detailed quote tailored to your project.
Do you offer warranties?
Yes, our products and workmanship are backed by warranties for peace of mind. Specific terms vary depending on the product selected.
How do I maintain my timber floors?
Regular sweeping or vacuuming and occasional damp mopping will keep your floors looking their best. Avoid excessive water and use recommended cleaning products designed for timber flooring.
Do you offer custom flooring solutions?
Yes, we specialise in custom flooring. This includes bespoke board widths, finishes, stains, and unique layouts such as herringbone and chevron patterns.
Do you ship nationally?
Yes, we deliver to all parts of Victoria, New South Wales and Queensland